Shipping Policy

Shipping Policy

Thanks for visiting and shopping at Zelarama, following are the terms and conditions that guide our Shipping Policy.

Shipment processing time

All products are processed within 1-2 business days. Order usually takes within 5 – 15 days to deliver depending on your place of residence.

When we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours after order has been processed.

Customs, Duties and Taxes

Zelarama is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibilities of the customer (tariffs, taxes, etc.).

We accept all major credit cards (MasterCard, visa card) and PayPal. Please be sure to provide your exact billing address and telephone number. Please be sure to provide your exact billing address and telephone number.
We are here to help! Please do not hesitate to submit a complaint if you have problems with your order. Contact our customer service team by sending an email to or reach us on 2066514878 if you have further questions.